The Fengate Gym website is maintained for your personal use and viewing. Access and use by you of the site constitute your acceptance of these Terms and Conditions.
Our standard membership does not tie you into a contract and is payable on a month by month by direct debit, card payment or cash. Monthly payments go out a month after you sign up. The first months membership is payable upfront. This can be done online or in gym by card payment or cash. All membership packages allow full gym access, a free personal training taster session (20 – 30 mins, 1 free session per customer),
All members must adhere to our gym etiquette rules which can be found online or on the gym floor. These rules are put in place to make sure the gym is a safe environment at all times. Anyone breaching these rules will have their membership reconsidered.
Every member will be required to scan in or sign in at reception on every visit.
The management of Fengate Gym reserve the right to cancel any membership in breach of rules or conduct which in the view of the management of Fengate Gym is offensive to customers and / or staff or represents a health and safety danger.
Children under the age of 16 are not permitted access to the gym.
Memberships cannot be refunded if a member chooses not to visit the gym.
If you wish to cancel your membership please email us at firstname.lastname@example.org, and cancel your direct debit with your bank.
Missed Payments and Fees
All our direct debits are collected through Clubwise (IFA registered). If you miss a payment or have insufficient funds in your account to pay your direct debit then please call Clubwise on 01844 348300 to get your direct debit reinstated. Please be aware that Clubwise can charge up to £25 admin fee for missed payments, they are however lenient on these fees if it is the first time you have missed a payment. Please note that you will not be allowed to access the gym if your membership is frozen.
Free Day Pass
These are limited to one free day pass per customer, if you have previously used a free pass then you will not be eligible for any other free pass. If you do not receive your email with your free pass, please pop in and we will be able to locate you on the system. PE postcode required to qualify for a free day pass.
All members must adhere to our code of conduct:
Be respectful and courteous to other members and staff
No violence or aggressive behaviour
Please keep equipment clean and wipe down after use (cleaning products and blue roll will be available at all times)
Chalk use is OK but please be respectful to the cleaning staff
Non-members are not permitted in the gym area
Please put all weights away in their place once finished with
Do not drop weights on the floor – use a spotter
Report any damages or breakages to a member of staff
No smoking on the premises
No eating in the gym area
No phone usage in the gym area
No moving of equipment
No drug abuse or steroids on the premises
Gym wear required, no jeans, no shoes
Members must not loiter around equipment and restrict access to others
Health and Safety
Smoking is not permitted on the Fengate Gym site.
All customers must inform staff of any medical condition which may affect their use of the facilities.
Whilst using the facilities all members are responsible for their own health.
Fengate Gym liability for loss or damage to property or person is limited to any damage or loss suffered as a direct result of the negligence of Fengate Gym.
No pets are allowed into the facilities with the exception of Guide Dogs.
Lockers should be used for the storage of personal items at all times. Fengate Gym is not liable for the loss or theft of any personal belongings.
CCTV is in place for your protection both internally and overlooking the carpark. This is on a constant digital loop recording and is monitored as a live stream when necessary.
The Fengate Gym website is maintained for your personal use and viewing. Access and use by you of this site constitutes your acceptance of these Terms and Conditions.
These are limited to one free day pass per customer, if you have previously used a free pass then you will not be eligible for any other free pass. If you do not receive your email with your free pass, please pop in and we will be able to locate you on the system. *Conditions apply.
*Must have a Peterborough or surrounding postcode address. Management has the final say if the pass is honoured.’
Fengate Gym Company Registration Number: 10260583